Policies

Payments

Payments are processed by Shopify. Methods of payment accepted are PayPal, debit card, credit cards and Sezzle.

Turnaround Time

Turnaround time (TAT) is the amount of time between your order being placed and when your package leaves our possession. Our normal TAT is 7-10 business days. Unless it is a preorder, then TAT will be stated in the item page. Usually 14-21 days. If you have an order containing a stocked item and a preorder item, it will ship within the preorder TAT.

Returns or Order Issues

We generally do not accept returns unless the item you purchased is damaged upon receipt or we sent the wrong item. If you receive an item that has been damaged upon receipt or recieved the wrong item, please contact us at seventysevenlacquer@gmail.com with order number, details and photos. If you have any other issues with your order, you may also email us.

Order Cancellation

Seventy Seven Nail Lacquer reserves the right to cancel any order, for any reason. If an order is cancelled a refund will be immediately issued. Customers may request an order to be canceled within 24 hours of their purchase before the item has shipped. 

Shipping 

All our orders are shipped through USPS. Cost of shipping is dependent on weight, destination and method of shipping chosen at checkout and pricing through our shipping platform.